Introduction
Welcome to Back Office Solutions. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website, virtual assistant services, and all related business solutions provided by our company.
Services
Back Office Solutions provides professional virtual assistant and business support services including, but not limited to:
- Social Media Management
- Social Media Marketing
- Search Engine Optimization (SEO)
- Website Development
- CRM Management
- MLS Management
- Lead Generation
- Cold Calling & Telemarketing
- Bookkeeping Support
- HR & Administrative Support
- Transaction Coordination
All services are provided based on agreed project scope, timelines, and communication between both parties.
User Responsibilities
Clients are responsible for providing accurate information, required access credentials, project details, and timely communication necessary for service delivery.
Any delays caused by incomplete information or lack of communication may impact project timelines and deliverables.
Payments & Billing
All payments must be completed according to the agreed payment schedule. Failure to make payments on time may result in service suspension or project delays.
Custom projects, monthly retainers, and recurring services may require advance payment depending on the service agreement.
Intellectual Property
All original content, designs, graphics, strategies, and materials created by Back Office Solutions remain the property of the company until full payment has been received.
Upon completion and final payment, ownership rights for approved deliverables may be transferred to the client unless otherwise agreed in writing.
Confidentiality
We respect the confidentiality of all client information and business data. Any sensitive information shared with our team will be handled professionally and will not be disclosed to third parties without permission, except where required by law.
Limitation of Liability
Back Office Solutions shall not be held liable for:
- Indirect or incidental damages
- Loss of business opportunities
- Technical interruptions or third-party platform issues
- Delays caused by external service providers or software platforms
While we strive to provide reliable and high-quality services, results may vary depending on business type, market conditions, and external factors.